Report a footpath fault

We are usually responsible for footpaths that run alongside roads and some link footpaths.

We carry out regular safety inspections in accordance with our Highways Infrastructure and Asset Management Plan.

Faults can develop between inspections so we encourage reports from the public too.

If the fault presents an immediate danger outside of our normal hours, call the police on 101.

Report a footpath fault

What will happen next

  • Reports are assessed and action taken in accordance with our Highways Infrastructure and Asset Management Plan.
  • If there is an immediate danger to the public then the matter will be dealt with as an emergency. 
  • Trips and potholes greater than 25mm, raised or sunk ironwork greater than 25mm and any missing ironwork will be made safe within 24 hours. This may be by signing and guarding the area of making a temporary repair while we arrange a permanent fix. 

The type of fault and condition of the footpath will determine the repair method. 

  • Patching, where only sections have deteriorated 
  • Reconstruction, to provide a more durable repair 
  • Micro asphalt, to waterproof the footpath, which can extend its life by up to 10 years