Ukraine response

Support for Ukrainian arrivals

In partnership with County and District Councils, Wellbeing Lincs is offering a dedicated service to provide advice and support to Ukrainian citizens arriving in Lincolnshire.

Our service offer will include emotional support, as well as help in accessing statutory services such as health, education, benefits and council services including housing.  Our team will also be able to help link individuals with community support services and charities.

Whilst this newly established service will attempt to assist with requests for help beyond what is described above, we are not able to provide general updates to the public on where to send donations, or how to receive assistance for Ukrainian citizens who have been in the UK since before the current conflict.

If you are a Ukrainian citizen arriving in Lincolnshire or a Ukrainian national already residing in the County, you can access our service by emailing  to Please provide us with your name, address, contact information and a brief description of the support you require. We will contact you as soon as possible to discuss how we can help, which will usually be within 2 working days.

You can also use our dedicated contact telephone number 01507 613044 between the hours of 9am and 5pm Monday to Thursday, then 10am to 4:30 pm Fridays. The telephone line can be very busy, so email is the quickest way to make contact.

Connect to Support

For dedicated advice for Ukrainian arrivals please visit the Connect to Support webpage.

Lincolnshire Voluntary Engagement Team

The Ukraine Coordination Group has commissioned Lincolnshire Voluntary Engagement Team (LVET) to provide a range of communications and services related to Ukrainian arrivals in Lincolnshire.

A Delivery Plan is being developed to coordinate the work that Sponsors, Community, and Faith Groups are doing to support refugees and ensure a cohesive approach across these groups. As part of this, the LVET needs information from support organisations about what they are doing or proposing to do to provide support to refugees. You can provide this information online here.

For further information, please contact Emily Ward by ringing 07888 330 294 or emailing