Technology enabled care

Technology is advancing and becoming more available and easier to use, meaning that more people are using it in their everyday lives.

Using technology can mean that people:

  • are more independent
  • have more choice and control over when, where, and how to complete everyday tasks
  • can remain safer and stay in their own homes for longer

If you have contact with Adult Care, as part of our conversation with you, we will consider if there is any technology that might help you to achieve the things you want to achieve in your life. We call this Technology Enabled Care (TEC), and if we think there is any technology we know about that might help you, we will talk to you about this.

TEC can be any digital solution that helps someone with their care and support. You may have heard this referred to as “assistive technology” or “assistive equipment”. TEC solutions range from the simplest information app to sophisticated monitoring devices. These solutions could be in the form of telecare devices, sensors, or simply ‘off the shelf’ household devices such as smart speakers, smart light bulbs, and one cup hot water dispensers.

For training and support in the community to help with the use of digital technology, visit the Connect to Support website.


The Telecare monitoring service helps you to remain independent and feel safe in your home.

It is for people over the age of 18 who have:

  • a physical disability
  • a mental health issue
  • learning difficulties
  • a long-term illness
  • physical frailty due to age

If you sound the alarm, we will contact a family member, carer or the emergency services.

If you do not have a named family member or carer, you can use the Wellbeing Response Service.

For advice about Telecare services, visit the NRS Telecare website.