Information, advice and guidance

What changes after age 21 or becoming a qualifying young person?

As you become more independent, the type of support you receive may change. Rather than intensive support from a named personal advisor, support is more likely to focus on providing information, advice and guidance.

You will be offered a needs assessment when needed and we will regularly review with you what level of support feels right.

Any reduction in support will only happen following conversations with you. We want to make sure you feel confident and ready before any changes are made.

If you move to a less intensive level of support, this does not mean support has ended. You can still access the leaving care service whenever you need us.

Stepping forward and stepping back

We understand that life circumstances can change.

Stepping forward

When things are going well and you feel confident managing independently, support may become less intensive. We will continue to keep in touch and ensure you know how to access support if needed.

Stepping back

If circumstances change and you need additional support, you can step back into a higher level of involvement from the service. This may happen if you experience issues relating to:

  • accommodation or housing
  • benefits or finances
  • employment or education
  • emotional wellbeing
  • parenting
  • returning from custody
  • any significant life event or crisis

You do not need to wait until a problem becomes serious before contacting us. You can reach out any time.