Feedback needed to improve housing support in Lincolnshire

Woman in wheelchair reaching in kitchen

Residents in the county are being encouraged to share their views on what housing-related services they use, how they hear about and engage with services and what new services they would like to see.

Lincolnshire County Council are working with the Centre for Ageing Better and the district councils on the Good Homes Alliance project which will provide people at home with the access to a wide range of services and support to keep them safe and well.

“We want to find out what services people, in all situations, currently use to stay independent and safe at home, and how they keep their homes well maintained and warm” said Councillor Wendy Bowkett, Executive Councillor for Adult Care and Public Health.

“For example, we want to know their views on energy efficiency advice, services to help with minor repairs, how they would undertake larger refurbishment projects around the house.

“We would also like to find out what other help and support they feel would be useful to them and to learn about their experiences engaging with current services and organisations, such as the county and district council services, health, charities and community groups.”

“It makes sense for local people to share their lived experiences with us for this pilot project. Ultimately, we want a single point of contact hub for support and advice on a wide range of housing-related issues – including maintenance and repair, energy efficiency, adaptations – to keep people healthy and independent in their own homes.”  

We are looking to reach a range of individuals, particularly those who:

  • are homeowners
  • have disabilities and/or long-term health conditions
  • are long-term unemployed or retired
  • are struggling to pay for improvements to their home
  • have English as a second language 
  • are from Black, Asian, minority and/or ethnic backgrounds
  • may have complex needs/circumstances and face physical barriers such as a lack of transport or internet access and as a result might not easily access services.

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Published: 21st July 2022