Continuing Healthcare (CHC) is a package of ongoing care that is arranged and funded solely by the NHS for people who are assessed as having a primary health need.
Care can be provided in a variety of settings outside hospital, such as in your own home or in a registered care home.
A primary health need means that someone's main or biggest care need is about their health, not just daily help with washing, cooking or getting dressed.
It is when a person needs regular, skilled medical care or close monitoring because of an illness, disability or complex condition. If their main need is medical, the NHS is responsible for arranging and paying for that care.
The NHS Integrated Care Board (ICB) is continually working to improve its services.
If you, or someone you care for, has received, or currently receives CHC funding, whether that's holding a Personal Health budget, or receiving Funded Nursing Care in a registered care home, the NHS ICB would really like to hear from you. Sharing your experiences with them can help them make a big difference to how they do things and make it better for everyone.
Please complete the survey here and share your thoughts by 5 December 2025.