Apply for a free bus pass

How to apply or renew

You can apply for a national concessionary travel pass if you have either:

The pass allows you free travel on off-peak scheduled bus services in England. It also allows you free local journeys before 9.30am on weekdays for journeys originating in Lincolnshire.

Apply for or renew an older person bus pass

Apply for or renew an eligible disability bus pass

Get a replacement bus pass

If your pass has been lost, damaged or stolen there is a non-refundable £10 fee for a replacement.

Request replacement bus pass

You should receive your new pass within 7 working days of payment being made.

Faulty passes that show no sign of damage will be replaced free of charge. Please send to the following address advising that you require a replacement pass as it is faulty.

Concessionary Fares Team
PO BOX 1305

You can also call 0345 456 4474 between 9.30am and 5.30pm, Monday to Friday to request a replacement bus pass.