How to apply or renew
You can apply for a national concessionary travel pass if you have either:
- reached the female State Pension age, whether you're a man or a woman.
- have an eligible disability
The pass allows you free travel on off-peak scheduled bus services in England. It also allows you free local journeys before 9.30am on weekdays for journeys originating in Lincolnshire.
Apply for or renew an older person bus pass
Apply for or renew an eligible disability bus pass
Get a replacement bus pass
If your pass has been lost, damaged or stolen there is a non-refundable £10 fee for a replacement.
You should receive your new pass within 7 working days of payment being made.
Faulty passes that show no sign of damage will be replaced free of charge. Please send to the following address advising that you require a replacement pass as it is faulty.
Concessionary Fares Team
PO BOX 1305
Lincoln
LN5 5RT
You can also call 0345 456 4474 between 9.30am and 5.30pm, Monday to Friday to request a replacement bus pass.