How to apply or renew
You can apply for a national concessionary travel pass if you have either:
- reached the female State Pension age, whether you're a man or a woman.
- have an eligible disability
The pass allows you free travel on off-peak scheduled bus services in England. It also allows you free local journeys before 9.30am on weekdays for journeys originating in Lincolnshire.
Get a replacement bus pass
If your pass has been lost, damaged or stolen there is a non-refundable £10 fee for a replacement.
You should receive your new pass within 7 working days of payment being made.
Faulty passes that show no sign of damage will be replaced free of charge. Please send to the following address advising that you require a replacement pass as it is faulty.
Concessionary Fares Team
PO BOX 1305
You can also call 0345 456 4474 between 9.30am and 5.30pm, Monday to Friday to request a replacement bus pass.