Safeguarding reporting for the public
If you believe that a child or adult may be a victim of neglect, abuse or cruelty call:
- Children's safeguarding - 01522 782111 (Monday to Friday, 8am to 6pm)
- Adults safeguarding - 01522 782155 (Monday to Friday, 8am to 6pm)
- or 01522 782333 (outside office hours)
You do not need to know everything about the situation. You may just be worried or feel that something is not right.
If you believe that a crime has been committed and there is an immediate risk of danger, call the police on 999 or 112.
If there is no immediate danger, call the police on 101.
People who are deaf, hard of hearing or speech impaired can use the police Typetalk service on:
- 01522 558263
- or, 01522 558140
- or, 07761 911287
If you have a concern about domestic abuse, call EDAN Lincs on 01522 510041.
To find out about advocacy, visit the Connect to Support Lincolnshire website here.
Child sexual exploitation
A confidential 24-hour helpline is available for children and young people who are worried they are in an exploitative situation.
Call or text free on 116 000 or visit the #SaySomething website here.
Safeguarding reporting for professionals
If you are a professional raising a safeguarding concern about an adult, please ensure you have considered the relevant pathways below before submitting a referral.
Before making a safeguarding contact
Please check if any of the following pathways are more appropriate for your concern:
- Support with dailing living: Call Adult Social Care on 01522 782155 for information and advice regarding care and support.
- Self-Neglect: Call Adult Social Care on 01522 782155. For more information, please refer to Self-Neglect Protocol.
- Poor Practice Concerns: If you have concerns about repeated poor quality or service delivery in residential or nursing care homes, homecare, day care, supported living, or other contracted services, please report these by emailing: poorpracticeconcerns@lincolnshire.gov.uk.
- Support for Carers: For information and advice, visit our Support for Carers page.
- Children's Safeguarding: If you believe that a child may be a victim of neglect, abuse or cruelty call Children's safeguarding on 01522 782111 (Monday to Friday, 8am to 6pm) or 01522 782333 (outside office hours).
Adult safeguarding duty (Care act 2014)
When considering an adult safeguarding concern under the Care Act 2014, please ensure the following key criteria are met:
- Age: The adult is 18 years or older.
- Needs: The adult has care and support needs, regardless of whether those needs are currently being met.
- Risk: The adult is experiencing, or at risk of, abuse or neglect.
- Vulnerability: Due to their care and support needs, the adult is unable to protect themselves from abuse or neglect, or the risk of it.
Referral best practice
- Where possible, discuss your concerns with the adult involved and obtain their consent to refer.
- If consent cannot be given or it is unsafe to obtain it, proceed with the referral in line with safeguarding policies.
Report adult safeguarding concern as a professional
Contact details
- During office hours (Monday to Friday, 8am to 6pm): 01522 782155
- Outside of hours Emergency Duty Team (6pm to 8am): 01522 782333 (please note this is only to be used for urgent contacts)