Payments for goods and services

Lincolnshire County Council aims to ensure that suppliers are paid accurately and in a timely manner. To help achieve this please be aware of the following key points:

Standard Payment Terms

Payment should be expected within 30 days from receipt of a valid invoice. This does not apply when an invoice is in dispute.

“No PO, No Pay” Policy

All invoices must quote a valid Lincolnshire County Council purchase order number, unless goods and services provided falls under exemption of ‘No PO, No Pay’ policy. If you do not have a valid purchase order number, in the first instance contact the member of staff who requested the goods or service.

For more information about purchase orders, read our terms and conditions.

How to invoice us

You can download Lincolnshire County Councils supplier guide and an invoice template and further information can be found below.

  • Invoices: These should be emailed to invoices@lincolnshire.gov.uk.
  • Attachment format: We ask that invoices are submitted in PDF format wherever possible, however, Microsoft word (.doc) format will also be accepted. Please ensure you receive a valid Purchase order before dispatching any goods or services.
  • Multiple invoices: You can include multiple invoices in one email, attach each invoice as a separate PDF/ Word document.

Please ensure you include all required information on your invoice; if not, it will be cancelled on our system and rejected back to you for a new invoice to be submitted. Please include the following, where applicable:

  • A valid purchase order number
  • Your supplier ID number, which you can find on your purchase order
  • Invoice date
  • Unique Invoice reference
  • Quote a valid VAT registration number if applicable
  • Total amount payable, plus VAT if applicable
  • Your full name and address
  • Your invoice must be addressed to Lincolnshire County Council or a Lincolnshire County Council establishment

Preferably include the following:

  • Your bank account number
  • Your sort code
  • The bank account name e.g. Mr X Xxxxxx

Do Not

  • Send any links or Zip files as we cannot process them, and your email will be automatically rejected
  • Send your invoice more than once, unless you are specifically instructed to do so in a rejection email. Resubmitting an invoice creates additional validation checks and will cause delays.

How to contact us