Make a highways claim

To complete this form, you will need:

All claims

  • details of where the incident happened
  • details of when the incident happened
  • photographs of the location - if you have them (files less than 2MB)
  • witness name and contact details if applicable
  • police incident number if applicable
  • LCC report number if applicable

Property claims including vehicle damage

  • vehicle make, model and mileage if the claim is for vehicle damage
  • photographs of the damage caused (files less than 2MB)
  • two estimates for repair or all receipts and invoices (files less than 2MB)

Personal injury claims

  • national insurance number and occupation
  • if medical attention was required, details of when and where care was received
  • details of treatment given and on-going symptoms

We advise you to prepare these in advance. You only have 20 minutes to complete each page.