Face-to-face registrations are not currently taking place and we will now take the registration over the telephone.
The registration service must receive the medical cause of death certificate from the hospital or GP surgery. A registrar will then call the next of kin to gather the relevant information for the registration.
Once the registration is completed the necessary paperwork will be sent to the Funeral Director chosen by the family and any death certificates ordered will be sent by post.
By law, this should still happen within five days of the death occurring.
Changes to funerals
Funeral arrangements must be made by telephone and/or email to avoid unnecessary personal contact.
Your funeral director or arranger will advise you of the current situation, the options available and their own company policies and arrangements.
A restriction to the number of mourners in attendance still applies, and will be subjective to venue size and the ability to socially distance; however a modest number of family and friends may now attend a funeral.
Your funeral director or venue will be able to establish and agree a number of attendees with you prior to the funeral going ahead.
Where a limousine services has been made available, please be aware that the number of passengers may be limited in order to enable social distancing.
Wherever possible, mourners must travel to the venue in a car by themselves, with people from the same household, or those within their social bubble.
Mourners who have travelled to England from countries that are not exempt from the requirement to self-isolate (in the last 14 days) may attend the funeral.
Funerals conducted in a place of worship should be limited to attendance of 30 persons or fewer in line with Public Health guidance.
We will provide PPE to people who are considered “clinically vulnerable” to COVID-19. They should not attend the service if other attendees are undertaking a 14-day isolation period.
It may be necessary to disclose to other attendees that a “clinically vulnerable” person is in attendance.
No singing is permitted in crematoria and churches at the present time to limit the potential spread.
Pre and post funeral ceremonies may be held in line with the government guidance on social distancing.
Please accept our deepest sympathies for the loss of your loved one, and please be assured that we will do everything we can to ensure a dignified and respectful funeral.
Further support information is available in the Funeral advice and support area.