Surveys and engagement privacy notice - Privacy notices

Who we collect information about
  • to obtain your views and feedback on services provided by the council
  • to analyse and interpret your responses to help us to improve services
  • to communicate information to you about engagement opportunities, events and other initiatives
  • to respond to enquiries and otherwise engage with you
What type of information we may collect
  • name, date of birth, address and other contact information
  • gender
  • username
  • unique identifiers
  • image

We may also process some special category (sensitive) data such as:

  • health data
  • race or ethnic origin
Lawful bases for processing information about you
  • necessary to perform a task carried out in the public interest or in the exercise of official authority
  • for reasons of substantial public interest
How we may collect your information
  • provided directly by you when registering or engaging with the service
Who we may share your information with
  • organisations providing services on behalf of the council
  • specific engagement activities will advise of sharing partners where necessary
How long we hold your information for

We are required to retain your information for as long as is necessary, after which it will be securely destroyed.

Further information on retention periods is available through our customer privacy notice.

Your information rights

You have several rights in relation to the information that the council holds about you. For information about your rights, when they might apply and how to make a request to exercise them, please see our customer privacy notice.

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