Overpayment recovery process


We are responsible for recovering overpayments as they involve public funds.

Where we are legally entitled to recover an overpayment, we do this as per our debt recovery process and guidance.

We make every effort to recover overpayments in full, as soon as possible.  

Overpayments can include: 

  • basic pay 
  • sick pay 
  • maternity or adoption pay 
  • any sums arising from funding agreements for training or relocation  

This list is not exhaustive.