Our behaviours
Trust – we trust the people we work with and they trust us
Help – we help our communities and our colleagues
Respect – we show we have respect for each other
Include – everyone is comfortable being themselves at work
Value – we listen and value the things each of us has to offer
Empower – everyone can contribute to shape the future of our service
Trust
Our decisions and actions contribute to our communities trust in us during their time of need. Be that during our safe and well visits or when we attend to help in times of adversity.
To build a strong team, we need to trust in each other, firmly understand that when we say we will do something, we do it. Service staff have the confidence to trust that their managers have their best interests at heart, and conversely, managers need to be able to trust people to carry out their job to the very best of their ability.
Trust is earned and fragile but of paramount importance for a happy, healthy and resilient work environment.
Help
Lincolnshire Fire and Rescue delivers a meaningful and resilient service by always being on hand to help people in our communities whilst supporting and helping each other during our time at work. The primary purpose of any emergency service is to help people.
We will endeavour to place ourselves in the best position to ensure we can
- support our colleagues in their development and continue their personal journey to be the best they can be
- support them when their wellbeing or that of others is challenged
Respect
The way we treat each other defines us as people. We should constantly be examining our actions to make sure we show all members of society the respect they are due.
Difference is what makes the world such an exciting place. But difference means that we may not agree with others views. We should, however, always try and look at things from others’ points of view.
Taking time to get to know people and understand what makes them who they are helps us respect differing thoughts and actions and builds a more accepting culture.
Include
Diversity is incredible! We come from many different races, religions and backgrounds.
Our past and present define us as individuals. The way we think and act, the strengths we show and those we don’t, can all be used to build on our capability as a service to engage with the communities we are trying so hard to protect.
We can only ensure we can reach our most vulnerable groups by creating an environment that is truly inclusive to everyone who comes to work with us.
Value
Whether it is on the fire appliance, responding to critical incidents or raising awareness through our roadshows, we all have a part to play. Everyone in Lincolnshire Fire and Rescue should feel valued whether they are providing
- the underpinning support services to ensure the cogs keep turning or
- key advice and support directly to our communities through our prevention and protection activities
It is crucial that we want to be at work to add our individual weight to our collective goal. Each and every one of us will add value to the combined response to keeping Lincolnshire safe and well.
Empower
We have the best intentions at heart; we are all in a position where our contribution to society can have a huge impact.
The service welcomes and actively encourages people to take positive steps to
- help develop new and innovative ways to engage our communities
- pass on our safety messages
- improve the health and wellbeing of our staff and our communities
Our people are the vital ingredient that makes the recipe so good. Without empowerment, the few lead the many and ideas will never be as varied and innovative as we could hope.