How to book
You can only book a National Driver Offender Retraining Scheme (NDORS) course if you have received a letter from the police inviting you to attend.
We offer the following NDORS courses:
- National Speed Awareness Course (NSAC) – online or classroom
- National Motorway Awareness Course (NMAC) – online or classroom
- National Rider Risk Awareness Course (NRRAC) – online
- What’s Driving Us? – online or classroom (at our Lincoln venue)
- Safe and Considerate Driving (SCD) – all day, classroom (at our Lincoln venue)
Book a course
If the police have offered you a place, you can book a course. You will need your course offer letter containing your police reference number and PIN.
Depending on the course you are offered, you may have the option to take your course in a classroom at a venue or online.
If the police have offered you a course, you can attend anywhere in the country. It doesn't matter where you attend or which police force referred you.
Courses must be paid in full at the time of booking. Card payment is preferred; however, if you can’t pay online, you can book and pay for your course with cash at the LRSP main office at Witham House, The Pelham Centre, Canwick Road, Lincoln, LN5 8HE.
Book, amend or cancel a course - ndors.org.uk
Helpful information to assist you in booking your course can be found in the ‘How to book’ video on the NDORS website.
You must read our NDORS terms and conditions for full details, including cancellation and rebooking fees, before attending your course.
After booking, you will receive a confirmation email which you must read carefully. Please check your junk or spam folders if you cannot see the email in your inbox.
LRSP offers national courses delivered through the NDORS scheme provided by UKROEd.
Some people may receive more than one course offer simultaneously. Each course should be booked separately, using the individual police reference and PIN to book each course offer.
More information about course offers can be found in the frequently asked questions section on the UK Road Offender Education website.
Classroom venues in Lincolnshire
A classroom course means that your course will be in-person with a tutor at a venue. Courses with more attendees may have two tutors.
We have venues in:
Online course information
For most courses, you can choose to take them online via the video conferencing platform Zoom. This means that as long as you have everything included in the lists below, you can choose to attend your course from your own home.
To do this, you will need one of the following devices:
- A laptop or computer
- A tablet
- A smartphone
Your device will need to have the following:
- A stable internet connection
- A working web camera
- A working microphone
- Headphones or a speaker
- Enough battery to last for the duration of your course
It is essential that when doing your course online, you are alone in a quiet room with no background noise, where you will not be disturbed or distracted.
If you’re new to the platform, learn more about using Zoom.
Late attendees or missed courses
Unfortunately, late attendees cannot be admitted to courses.
If you have missed your course and remain within the police offer deadline, you can rebook your course online up to 72 hours after the missed course ends.
You can find information about charges and refunds in our NDORS terms and conditions.
If you fail to rebook and complete your course with any provider, the police will take further action.
Requirements
You must arrive on time for your course. Late attendees will not be permitted to join the course once it has started. We advise arriving to the venue or logging onto your online course 15 minutes early.
You must bring an accepted form of ID. Accepted forms of ID can be found in our terms and conditions.
Writing notes is encouraged but it is not essential for you to document specific detail. You will be required to take notes in the way you find the most accessible.
If you attend a classroom course, a workbook will be provided. Alternatively, for online courses, you will receive a digital version of the workbook to either print or copy onto paper. Classroom attendees will be provided with a pen, and online attendees will need to use their own.
Presentation content is verbalised by the trainer. Should you require any additional assistance, your trainer can support you. Please notify us of any requirements you have when booking and prior to your course, including the use of software or web-based applications to facilitate your personal note taking. This will help us to ensure that your needs are met.
Satisfactory completion of the course is dependent upon:
- attendance throughout the duration of the course
- making a full and positive contribution through active verbal participation
You must demonstrate a responsible attitude towards safe driving or riding.
Mobile phones and other smart devices cannot be used during the course. It is only permissible for individuals to be supported by software or web-based applications to facilitate note taking, where this has been agreed prior to course delivery.
Please ensure your device is:
- switched to ‘do not disturb’ or ‘silent’
- stored out of sight for the duration of the course
Any client breaching this requirement may be asked to leave the course.
Online attendees are required to be:
- in a private room
- alone and without disturbances or distractions
Children or other members of the household are not permitted to be in the room with you. You must not switch off your webcam or leave the online meeting prior to the end of the course. You will be required to agree not to record the course and must respect the privacy of others in attendance. Virtual backgrounds or blurring must not be used.
On-road course attendees must bring their valid in-date photocard driving licence (or paper license plus another form of accepted ID). You will be required to conduct a mandatory eyesight test, classroom-based theory session followed by an on-road driving coaching session. Please ensure you bring any prescribed vision aids to enable you to successfully complete all elements of the course.
All course attendees must ensure they have read and understood the communications shared prior to course attendance, including our terms and conditions.
UK Road Offender Education (UKROEd) FAQs
You can view a list of frequently asked questions on the UKROEd website.
