Help at hand

A persons hands fitting a smoke detector to the ceiling

Taking steps to support people through difficult times

The council is urging people to stay safe this winter, as the increase in household costs means some may be putting themselves at risk while attempting to save money. On this page you can find tips to keep you and your loved ones safe from fire, but also how to avoid scams and recognise counterfeit goods, as well as practical help and advice with the cost of living.

Stay fire safe

As costs rise, people may turn to alternative ways of heating and lighting their homes while overlooking safety measures. This could cause preventable fires and even carbon monoxide poisoning.

You should:

  • make sure you have working smoke alarms – at least one on each level of your home. If you only heat one room where you will sleep, fit alarms in that room
  • get a carbon monoxide alarm if you have any non-electric heating appliance. It’s the only way to detect this gas, which can be fatal
  • test all alarms regularly
  • do a simple online home fire safety check at We provide free home advice visits for the most at risk; visit
  • check all heating appliances and boilers are in good working order. Visit to check your electrical goods have not been recalled
  • keep furniture, drying clothes and other items away from heaters and fires

Stay scam safe

Worrying about money can make people more vulnerable to scams. It could be a scam if:

  • it seems too good to be true, for example, much cheaper than you’d expect
  • someone you don’t know contacts you unexpectedly
  • you’re being pressured to make an important decision or transfer money quickly
  • you’ve been asked to pay in an unusual way, for example, by gift vouchers
  • you’ve been offered an unexpected refund on a tax or bill
  • you’re told you’re at risk or that you’ll be in trouble if you don’t act immediately
  • you’ve been asked to give away personal information like passwords or PINs

If you’re unsure, take time to check it out and speak to family and friends before making any decisions. Find advice and report scams at

Support for you

There is help available for residents struggling with the cost of living, both from the council and from other organisations.There are a number of initiatives you can apply for, or access information on, through Lincolnshire County Council:

  • household support fund
  • holiday activities and food programme for pupils during Christmas, Easter and summer holidays
  • help with childcare costs
  • free school meals
  • financial support for carers

Visit for further details.

You will also find details of support available through your district council, plus the help for household energy bills from the Government, and information from Citizens Advice on what to do if you are struggling to afford essentials.


Published: 24th November 2022