How to get advice and support

We can provide information about services and our assessment process and charging policy. However, we cannot give you financial advice. 

This section includes helpful links to external sources of information to guide you toward the support available to you. 

  • financial management
  • budgeting
  • planning and paying for care

When to seek independent financial advice

To make informed choices about care costs, now and in the future. We recommend seeking impartial and independent advice from a financial advisor. 

There may be times when you need impartial, independent financial advice to help you make informed decisions about paying for care.

For example:

  • if there are a number of options available, and we are not allowed to recommend one
  • when there is potential conflict between your interests and ours
  • when you are about to enter a legal agreement, such as a deferred payment agreement, but we cannot advise whether you should enter into it or not
  • where you want advice on specific financial products to get the most out of your assets. 

There are independent financial advisors (IFAs) who can give you advice on financial matters and recommend suitable financial products. You may need to pay for their advice. 

Government advice - MoneyHelper

The government have set up a specialist website, MoneyHelper. Through the Money and Pensions Service.

The MoneyHelper website provides information about paying for care, as well as a directory of Retirement Advisors. All of whom are regulated by the Financial Conduct Authority.

You can find out more about this service at VoiceAbility | Lincolnshire

Independent advocate

If you don't have any family or friends to help you, and you think getting or understanding independent financial advice may be difficult. We may be able to provide you with a free independent advocate.

The advocate can act on your behalf to ensure you get the most out of any independent financial advice you receive. 

Benefit Support

The easiest way to find out if you are entitled to any benefits is to use an online calculator.

Useful sources of information

Contacting adult social care

Social care support – Contacting adult social care - Lincolnshire County Council

To speak to one of our advisers please call 01522 782155.