What is Liaise?
Liaise is Lincolnshire's Special Educational Needs and Disability Information, Advice and Support Service (SENDIASS).
We provide confidential and impartial information, advice and support to children and young people (0-25 years) with SEN and disabilities, and their parents and carers.
- work at arm's length from the local authority and health services
- are trained in SEN and disability law
- work to national standards, so you know what to expect
We aim to empower families to have the SEND knowledge and understanding they need.
How we can support you
If you are a parent, carer or young person, we can give advice by email or phone to:
- talk you through any concerns and answer questions
- help you to understand SEND law, policies and procedures, including EHC process and annual reviews
- help you to understand how to make a complaint
- explain what your options are
- provide you with resources and support packs
- signpost you to other relevant sources of help
- explain your options when you turn 16 or 19
If we speak with you on the phone, we will always follow this up with an email so you have all the information you need.
In some situations, we can allocate a Liaise caseworker to provide further support, which is agreed with the family and detailed in a signed support agreement.
We also provide training and workshops to local education, health and social care professionals, children, young people and parents to increase knowledge of SEND law, guidance and local policy.
Some useful groups you can contact for help
SEND support refers to the actions that a mainstream setting should take to identify and support children and young people with SEND.
There are four broad areas of need:
- communication and interaction
- cognition and learning
- social, emotional and mental health
- sensory or physical needs
The setting should use a graduated approach following a cycle of assess, plan, do and review.
All maintained schools must publish a document on their website called a SEND information report which will explain how they deliver SEND Support in their setting.
Please contact if you have any questions or queries regarding SEND support. We can:
- explain SEND support to you in more detail
- talk you through the settings responsibilities and what you can expect for your child
- explain how the Valuing SEND assessment tool is used in Lincolnshire to meet your child’s needs
- help you to prepare for SEND support meetings
- explain how the setting can bring in the help of specialists at any time to advise on assessing SEND and the appropriate support
EHC needs assessments and plans
As a parent, carer or young person, you may consider a request for an Education, Health and Care (EHC) needs assessment. Your school or educational setting may discuss this with you.
It is a detailed look at the special educational needs and disabilities (SEND) of a child or young person. It helps to find out what support they may need to help them learn.
To find out more about the process, read the identifying and supporting SEND pages on the Local Offer. If you would like more help with this, please contact us.
If you need more advice with annual reviews, read the annual review section of the Local Offer. Please get in touch if you need more information.
Help with exclusions from school
Schools may exclude pupils due to breaches of their behaviour policies.
We can offer advice and support if your child has been:
- put at risk of exclusion
- given a fixed-term exclusion
- permanently excluded
- illegally excluded
- given a reduced timetable
You can find the school's behaviour policy on its website or you can request it from the school.
To find out more about exclusions, read the school exclusions pages on the Local Offer.
SEND mediation and tribunals
Mediation is a step that you must consider in most appeal cases. It is a positive way of settling the dispute between you and the local authority.
It involves a meeting between you and the local authority with an independent mediator. The mediator will help you reach an agreement on the points of dispute. It is free of charge.
Most issues will be resolved with mediation, however, if you disagree with a decision the authority make, you can appeal to the SEND Tribunal.
To find out more about mediation and tribunals, read our identifying and supporting SEND pages.
How Liaise can support you
We can provide resource packs to support families through mediation and tribunal processes.
You can also arrange a telephone appointment with a Liaise caseworker to discuss your appeal.
If you are allocated a caseworker, they will guide you through the process. They can also attend the mediation or tribunal hearing with you as your helper.
Further support and legal help
- To find out if you qualify for legal aid to help you with an appeal, visit the GOV.uk website.
- For free, independent, legally-based advice and support for the families of children with SEND, visit the IPSEA website.
- For free specialist advice about children's law and their legal rights, visit the Coram Children's Legal Centre website.
Support for young people
Did you know that if you are a child or young person up to the age of 25, you can contact us yourself for advice and support about your special educational needs and disabilities.
We can help you with things like:
- your post 16 options
- supporting you at a meeting
- talk to you about SEND and disability support in your school or college
- your education, health and care plan
- your annual review
Please call or send us an email, and one of our caseworkers will get back to you within 2 days.