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Council Services:

Street lighting

The county council provides around 68,000 street lights which primarily light the public highway, although there is no statutory duty for us to do so.

We are not responsible for:

  • Around 14,500 street lights are owned by district, town and parish councils
  • Lights within the grounds of schools and health authorities
  • Privately-owned outdoor lights

County council-owned lights have a black number with a yellow background on them. These are routinely inspected for faults but we rely on the public to report issues too.

*Please read about the street light transformation project before submitting a report.

REPORT A FAULT

After reporting a fault to us, we will:

  • Fix emergency faults where street lights are in a dangerous condition
  • Add non-emergency issues to the LED conversion and part-night lighting rollouts
  • Review issues where lights meet public safety criteria to stay on all night

If you are unable to report a fault online, call 01522 782070 (8am to 6pm, Monday to Friday).

Outside office hours, if your fault presents an immediate danger, call police on 101.

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Highway defects

Discovered highway defects such as potholes, lighting, flooding, signage, obstructed roads?

REPORT

Constructing a dropped kerb

Request permission to construct a dropped kerb/vehicular crossing to an existing property.

APPLY

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Last updated: 1 March 2017

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