Cookie Policy

This website works best using cookies. You can find out more and change your settings any time but by continuing you agree to this.

Council Services:

Street lighting

The county council provides around 68,000 street lights which primarily light the public highway, although there is no statutory duty for us to do so.

We are not responsible for:

  • Around 14,500 street lights are owned by district, town and parish councils
  • Lights within the grounds of schools and health authorities
  • Privately-owned outdoor lights

County council-owned lights have a black number with a yellow background on them. These are routinely inspected for faults but we rely on the public to report issues too.

*Please read about the street light transformation project before submitting a report.


After reporting a fault to us, we will:

  • Fix emergency faults where street lights are in a dangerous condition
  • Add non-emergency issues to the LED conversion and part-night lighting rollouts
  • Review issues where lights meet public safety criteria to stay on all night

If you are unable to report a fault online, call 01522 782070 (8am to 6pm, Monday to Friday).

Outside office hours, if your fault presents an immediate danger, call police on 101.


The following files will open in their associated programs.
To view PDF files on our website Adobe Acrobat Reader 5 or above is recommended. To upgrade for free visit the Adobe website

For help with reading pdf files please visit the Adobe Acrobat Access site

Highway defects

Discovered highway defects such as potholes, lighting, flooding, signage, obstructed roads?


Constructing a dropped kerb

Request permission to construct a dropped kerb/vehicular crossing to an existing property.


Did you find what you were looking for?

Please give us your name, email address and any comments you have.

Last updated: 1 March 2017

Bookmark with:

What are these?


Powered by Webstructure.NET