Engagement policy

What the engagement team offers

We offer:

  • advice and support in the development of consultation and engagement planning. (This includes guidance and templates to aid the consultation or engagement process)
  • advice and support on appropriate wording to ensure surveys or questionnaires are in plain language and are fit for purpose
  • liaison with officers able to provide advice on information assurance and build online surveys, as part of the corporate process
  • advice and support on testing the survey or questionnaire
  • connections with services or organisations carrying out similar activity or working with similar audiences.  This enables joint working and sharing of results (where permitted)
  • advice and support in the completion of equality impact analyses (EIAs)
  • facilitation at workshops or other engagement or consultation activities
  • access to our engagement database and calendar.  Promotion to people within the community who want to engage on issues that interest or affect them
  • access to Lincolnshire’s Community Engagement Community of Practice which enables sharing of experience, ideas and learning
  • dissemination of training information so that colleagues can deliver engagement or consultation activity themselves
  • advice to ensure consultation adheres to relevant legal precedents (where required working closely with Legal Services) including Gunning, Brown and Bracking Principles
  • providing a contact point to help individuals and external organisations contact the relevant member of staff within LCC
  • raising an issue on behalf of an individual or external organisation with the relevant officer by forwarding emails or setting up a meeting
  • facilitating responses to queries by making a 'reminder' contact with a member of staff if they do not respond to an individual or external organization