County Views survey summary report - spring 2024 – bus services

Overview

We hold three County Views surveys a year. The results give us valuable information that helps us improve the services we provide.

This survey ran from 2 April 2024 to 27 May 2024. The survey was available:

  • on the Let’s talk Lincolnshire website
  • in County News magazine
  • via a dedicated telephone line
  • via postal requests

We received 1518 responses in total, of which:

  • 670 submitted directly on Let’s talk Lincolnshire
  • 848 by post  
  • 0 by phone

Findings and conclusions

In each County Views survey, we ask for people’s perceptions of the council in five main areas. The data in this report contains the trends for the new set of questions which we reviewed and changed in November 2022.

We see fluctuations in people’s perceptions across all five questions over time. There could be several explanations for this, but we have no evidence to draw definite conclusions. To view the survey results in more detail, visit our County Views report page. Here you can see the Power BI report which shows further data in graphs and charts.