Transport and infrastructure privacy notice - Privacy notices

Why we collect information about you
  • to provide and manage passenger transport services and travel schemes including CallConnect; English National Concessionary Travel Scheme; and concessionary education transport
  • to manage transport relating to educational, respite and social care settings
  • to undertake vetting to ensure the suitability of drivers and passengers assistants
  • to provide, manage, and plan services relating to highways and highways maintenance activities
  • to provide, manage and plan services relating to infrastructure management
  • to provide, manage, and plan activities relating to public rights of way, countryside access, and the natural environment
  • to support traffic planning
  • to provide road safety initiatives, increase the safety of road users, and deliver training such as the National Driver Offender Retraining Scheme
What type of information we may collect
  • name, date of birth, address and contact information
  • driving licence information
  • vehicle information
  • information regarding your property or land
  • financial information
  • images
  • details of alleged or convicted criminal offences

We may also process some special category (sensitive) data such as:

  • physical or mental health
Lawful bases for processing information about you
  • necessary to comply with a legal obligation
  • necessary to perform a task carried out in the public interest or in the exercise of official authority
  • necessary for reasons of substantial public interest
How we may collect your information
  • provided to us directly by you
  • provided by another individual such as a family member or carer
  • law enforcement partners such as Lincolnshire Police
  • Disclosure and Barring Service
  • organisations and services involved in the provision of transport and infrastructure services
Who we may share your information with
  • organisations and services involved in the provision of related services including contractors
  • law enforcement partners such as Lincolnshire Police
  • Disclosure and Barring Service
  • individuals such as a family members or carers who are acting on your behalf  
How long we hold your information for

We are required to retain your information for as long as is necessary, after which it will be securely destroyed.

Further information on retention periods is available through our customer privacy notice.

Your information rights

You have several rights in relation to the information that the council holds about you. For information about your rights, when they might apply and how to make a request to exercise them, please see our customer privacy notice.

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