Service planning and values

Our core service values are:
  • professional 
  • respectful 
  • resourceful 
  • reflective 

Our staff shape our values as they help guide our decisions, actions and behaviours.

For more information about our values, read THRIVE.

For an overview of our current service ambitions and objectives read our service plan.

Read about our approach to equality, diversity and inclusion (EDI) in our EDI strategy.

Forward planning and scrutiny

By law, we must publish:

  • an Integrated Risk Management Plan (IRMP) covering a three-year time span.
  • an annual statement of assurance

The IRMP identifies risks to the community that we can do something about and our plans to reduce them.

Download our IRMP for 2020-2024.

The statement of assurance shows that our finances, governance and operations have been subject to scrutiny.

Download our statement of assurance

Our community plan

Our community plan is underpinned by a thorough assessment of risk in our community risk profile.

Our community plan will be consistently reviewed throughout its lifespan and we welcome feedback and views from all our communities. Any feedback is welcomed and can be sent to