Grievance policy and procedure


Mediation can be considered at any stage of this procedure. This is dependent on the nature of the grievance.

We may recommend it as a means of finding a resolution.  

Mediation involves the appointment of a third-party mediator. They will discuss the issues raised by the grievance and seek to facilitate a resolution.

We will only use mediation where all parties involved in the grievance agree.  

If mediation fails, employees retain the right to proceed through the grievance procedure.