Strategic priorities 9, 10 and 11
Our project management capability is growing within LFR. Our Continuous Improvement Manager has developed a suite of documents to guide staff through the project management process and last year, a number of staff members attended project management training. Work is ongoing to review our documentation and training to ensure we can effectively and efficiently drive projects and continuous improvement forward.
We will embed a positive performance management culture, fostering clear communications, provide regular feedback, goal alignment and opportunities for growth. We will ensure staff feel valued, motivated and empowered to excel.
Exploring opportunities for collaborative working will be a key part of LFR’s delivery plan, looking to maximise the impact and reach of activities and the services provided. Partnership development, both internally with LCC and externally with key identified organisations, will be a focus.
| Ref no | Statement | Strand | Actions |
|---|---|---|---|
| Ref no: SP9 | Statement: We will invest in our ability to deliver service wide improvements. | Strand: Value for money | Actions: Review our project and programme management processes to ensure they are fit for purpose. Develop our internal processes to ensure we utilise the skills of the wider organisation and their involvement and exposure to project management. Review and evaluate all projects, highlighting learning and areas for improvement and further investment from internal and external sources. |
| Ref no | Statement | Strand | Actions |
|---|---|---|---|
| Ref no: SP10 | Statement: We will further develop our performance measurement and management capability. | Strand: Value for money | Actions: Introduce targeted performance management meetings at service delivery level based on the service DNA strands. Refine the use of Power-BI to create intuitive and focused dashboards, to enable interrogation of data sets at all levels across the service. |
| Ref no | Statement | Strand | Actions |
|---|---|---|---|
| Ref no: SP11 | Statement: We will develop our plans to invest in the future of the service as a force multiplier. | Strand: Value for money | Actions: Influence/strengthen relationships with stakeholders within LCC/NFCC/Regional pools. Explore the development of commercial training arm to bring in revenue to accelerate investment in firefighter safety and training. Embed the working relationship with LCC colleagues to further explore access to data to develop risk profiles and enhance support mechanisms. |